Privacy Policy
Privacy Policy
At Courale, your privacy matters to us — as much as the quality of every bag we make. This policy explains, in simple terms, what information we collect, how we use it, and how we keep it safe.
🔒 Your data is never sold, rented, or shared for marketing purposes — ever.
What Information We Collect
- Your name, email address, shipping address, and payment details when you place an order.
- Browsing data such as pages visited and time spent on the site, collected via cookies.
How We Use Your Information
- To process and fulfill your order.
- To send you order confirmations and tracking information.
- To respond to your questions and requests.
- To improve the shopping experience on our website.
How We Protect Your Information
Your data is stored securely, using trusted and protected systems. It is never sold, rented, or shared with third parties for marketing purposes — no matter where you are shopping from.
Your Rights, Wherever You Are
As a European customer, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data at any time.
If you are shopping from outside the European Union, we apply these same principles and protections to your data as well — because good privacy practices should not depend on where you live. To exercise your rights or ask any question, simply contact us at support@courale.com, and we will personally make sure it's handled.
Cookies
This website uses cookies to improve your browsing experience. You are always free to disable cookies in your browser settings at any time.
💌 Have a question about your data or privacy?
We read and answer every message ourselves. Reach out anytime — we're happy to help.
Contact
Email: support@courale.com
Available Monday to Friday, 9:00 AM to 5:00 PM